Frequently Asked Questions

Everything you need to know about shopping with Bonanza Satrangi

What are your shipping charges and delivery timelines?

We offer free shipping on all orders above a certain threshold. Domestic deliveries typically take 3 to 5 working days, while international shipping timelines vary by destination.

What is your return and exchange policy?

You can exchange any unused, unworn item with original tags within 14 days of purchase. Please note that sale items are generally not eligible for returns unless they are defective.

What payment methods do you accept?

We accept various payment methods including Cash on Delivery (COD), Credit/Debit Cards (Visa/Mastercard), and mobile wallets for a seamless checkout experience.

How do I care for my Bonanza Satrangi fabrics?

To maintain the longevity of our lawn and wool garments, we recommend dry cleaning or gentle hand washing in cold water. Avoid direct sunlight when drying to prevent color fading.

Can I cancel or modify my order after it has been placed?

Orders can be modified or canceled as long as they have not been processed for shipping. Please contact our customer support team immediately with your order ID for any changes.

How can I track my order status?

Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment.